My stay at Matthiol Boutique Hotel was good, highlighted by the luxurious room features and amazing views of the Matterhorn. However, I found the location a bit remote, requiring a walk to the town center. The dining experience was really good, but I noticed that the front desk had limited hours, which could be inconvenient for late-night arrivals.
Rooms
10.0
I loved the spacious design of my room, complete with a private sauna, steam room, and a gorgeous view of the Matterhorn. It really felt like a luxury escape!
Service
9.0
The service was great, especially the friendly staff who offered warm welcomes and helpful recommendations throughout my stay.
Location
7.0
While the hotel offered stunning views and tranquility away from the crowded areas, it was about a 20-minute walk to the center of Zermatt, which might not be ideal for everyone.
Dining
10.0
The dining options were a highlight, especially the breakfast buffet and the delicious dinner I had, including really good ribeye and an lovely fondue experience.
Facilities
9.0
The wellness area was fantastic, with various saunas and an outdoor jacuzzi that helped me unwind after a day of activities. I also appreciated the complimentary coffee and cake in the afternoons.
Paul
United States of America,
March
2025
6.4/10
I had a mixed experience at Matthiol Boutique Hotel. While the rooms were beautifully designed with stunning Matterhorn views and offered a serene atmosphere, my stay was marred by an issue with insects that the staff didn't handle well. The location was peaceful, which I loved, but getting to the city center was a hassle. Overall, the ambiance and amenities were impressive, though the service fell short in my case.
Rooms
7.0
My room was spacious and elegantly decorated, featuring a comfortable bed and a lovely balcony with a gorgeous Matterhorn view. However, I did find some minor issues like a chipped mirror that could've been addressed better.
Service
5.0
The staff were generally friendly, but when I reported the insect issue, the response was lackluster. They offered cleaning attempts but were unwilling to upgrade or adjust my bill, leaving me disappointed.
Location
6.0
The location was peaceful and surrounded by beautiful natural scenery, ideal for skiers. However, it required a significant walk to reach the bus station or city center, which was inconvenient, especially on the way back.
Dining
8.0
Dining at the hotel was a highlight, especially the breakfast buffet with a variety of options. I enjoyed the igloo dining experience but wished for better dinner service, as my experience was limited due to the insect issue.
Facilities
6.0
The hotel offered impressive wellness facilities, including in-room saunas and steam showers. Unfortunately, my overall experience was tainted by the insect problem, overshadowing the lovely atmosphere.
Samuel
United States of America,
February
2025
6.6/10
My stay at Matthiol Boutique Hotel was a true escape into luxury and tranquility. The spa facilities were beautifully designed, though the water temperature in the outdoor whirlpool could have been hotter. I was enamored with the stunning views of the Matterhorn that greeted me each day, especially from my balcony. However, I did have one disappointing experience with a dining reservation that was overlooked, which put a slight damper on an otherwise really good stay.
Rooms
10.0
I stayed in a spa room with a amazing Matterhorn view, featuring a private sauna and a large soaking tub. The spacious layout and modern decor made it feel incredibly luxurious.
Service
10.0
The staff were attentive and friendly, consistently going above and beyond to ensure my needs were met. They even helped me with dining reservations, which can be quite tricky during peak times.
Location
8.0
Nestled in a quiet area above Winkelmatten, the hotel was conveniently situated near hiking trails and the Matterhorn lift. However, the walk back to the center of Zermatt can be a bit steep.
Dining
9.0
The restaurant, Filet et Fils, offered an really good breakfast buffet with made-to-order options. Although I found the wagyu beef steak to be somewhat underwhelming for its price, other meals were distinctly enjoyable.
Facilities
9.0
The wellness area provided a serene experience with multiple saunas and steam rooms. I also appreciated the complimentary coffee and cake service after a long day of skiing.
William
United States of America,
January
2025
6.2/10
I had a fantastic stay at Matthiol Boutique Hotel, despite the challenging weather that kept the Matterhorn hidden. The hotel offers a peaceful yet convenient location, with lovely rooms featuring private saunas and views of the surrounding mountains. The dining experience was nice, especially the fondue in the cozy igloo. While I enjoyed most aspects of my visit, the limited vegetarian options at dinner and soft pillows could use improvement.
Rooms
10.0
My room was really good, complete with a private sauna, steam room, and a soaker tub that was perfect after a day's adventures. The spacious design and balcony provided a stunning view of the Matterhorn, making it a luxurious retreat.
Service
10.0
The staff went above and beyond to accommodate my needs, providing personalized assistance and excellent recommendations throughout my stay. It felt good to know they were always available to help.
Location
9.0
The hotel is located about a mile from the center of Zermatt, which offered a quiet atmosphere yet still allowed easy access to hiking trails and the Matterhorn lift. The tranquil setting surrounded by nature added to the charm.
Dining
8.0
Dining was a highlight, especially enjoying fondue in one of the igloos on a snowy evening. Breakfast was a delight with plenty of options, though I found the dinner menu to be pricey and limited for vegetarians.
Facilities
9.0
The wellness area was a serene escape, especially the outdoor hot tub that we could enjoy privately. Other facilities like the spa and fitness center also contributed to a relaxing experience, enhancing my stay overall.
Tony
United States of America,
November
2024
6.6/10
My stay at Matthiol Boutique Hotel was an very nice experience, thanks to its stunning design, luxurious amenities, and the amazing views of the Matterhorn. The spa facilities were quite impressive, although the sauna's temperature could be improved. I thoroughly enjoyed the attentive service from the staff, who were always eager to assist, especially with restaurant bookings. Overall, this hotel is a perfect choice for a romantic getaway.
Rooms
10.0
I stayed in a spa room with a lovely Matterhorn view. The room was beautifully designed, featuring a private sauna and a soaking tub. I loved how the view dominated the space, making it a truly nice setting.
Service
10.0
The staff were excellent, going above and beyond to ensure my stay was enjoyable. They were especially helpful in making restaurant reservations, which can be tricky during peak season.
Location
9.0
Located in a serene area away from the bustling center, the hotel offered a peaceful atmosphere. While it required a bit of a walk to the town center, the tranquility was refreshing, and the views were lovely.
Dining
10.0
The breakfast buffet was fantastic, with a variety of delicious options, including made-to-order eggs. I especially enjoyed the coffee machine that let me indulge in various coffee drinks. Dining in the fondue igloo was also a highlight of my stay!
Facilities
9.0
The wellness area was exquisite, featuring a steam room that felt like a cave and an outdoor whirlpool perfect for relaxing after skiing. I appreciated the selection of spa amenities and the cozy atmosphere throughout the hotel.
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